The clues to what your transformation really needs can be found at different levels of your organisation. We go beyond the “single source of truth” to combine multiple perspectives. That’s step 1/ Day 1 and we are setting up interviews even before we hit the ground. Finding the right way to let people speak and then using their perspectives in future design is a powerful tool. We gather perspectives from as many people as we can in a limited amount of time. It short circuits the big consulting research or discovery project!